Verify a message from us

Had an email, text or call claiming to be from CCG and you're not sure? Here's how to check before you click or share anything.

• We will never ask for your bank details, or your full password, by email, text or phone.
• A sender's address can be faked, and we send from more than one address — so the address alone is never proof a message is really from us. Use the checks below instead.
• If you're ever unsure about a link, don't click it. Instead, open a new browser tab and type theccgroup.org.uk in yourself.
• Or call us on 0800 09 99 66 99 — we can always confirm whether we've sent you something.
• Have your claim reference to hand if you call — it helps us find your file quickly.

Claims Compensation Group Ltd · theccgroup.org.uk